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PT Keramik Diamond Industries, known as "Keramik Diamond", is
one of the major ceramic tile producers in Southeast Asia. It
began operations in 1978, and is located in a 24-hectare compound
at Gresik, near Surabaya, East Java, Indonesia.
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Vision
To be recognized by our customer as one of the best manufacturer
of quality glazed ceramic floor and wall tiles.
Mission
To attain a high level of manufacturing efficiency,
dinamic design and reliable distribution network
by creating an environment of continuous improvement
led by highly competent & motivated workforce
ensuring total customer satisfaction.
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PT Keramik Diamond Industries, known as "Keramik
Diamond", is one of the major ceramic tile producers in
Southeast Asia. It began operations in 1978, and is located
in a 24-hectare compound at Gresik, near Surabaya, East Java,
Indonesia.
As one of the pioneers in the ceramic tile industry in the
country, Keramik Diamond capitalizes on the following:
- One of the most experience management
teams in Indonesia, honed by more than twenty years'
operation;
- Known for technology and design innovation;
- Abreast with Italian and Spanish
technology via exchange programs;
- Proven reputation for integrity and
consistency; and
- A well-maintained factory fully equipped
with Italian machinery.
Keramik Diamond produces a wide variety of brands,
sizes and designs from various technologies.
Consistent product quality is guaranteed by strict adherence
to a rigid quality control system on all production process.
This system was adopted from internationally accepted European
practices and is certified by ISO 9001 United Kingdom.
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Keramik Diamond takes pride in its founding mission:
i.e. Professional Management, Consistent Quality and Value
for Money.
The company is wholly committed to maintaining professionalism
in its business management. This becomes evident to
any factory visitor, as this is seen put to practice
at every level of management and operation.
In the ceramic tile business, the concept of continuity is
very important. To assure customers that they can receive
tiles produced and graded consistently, Keramik Diamond
accessed its quality management system in September 1995
and subsequently received ISO 9002 certification. In 1999,
this certification was upgraded to ISO 9001.
Change and development is a continuous process in order
to compete in the global market. Our R&D is always
trying to produce better and cheaper tiles. These benefits
are then passed onto the consumers. Furthermore, there
is continual development of new designs, aided with
the best computer technology and global information.
Keramik Diamond also takes pride in its ability
to support its customers on construction projects. Having
the ability to produce both floor and wall tiles with
sizes ranging from 100mm x 100mm to 500mm x 500mm, enables
its clients to bid for projects on the commercial sector.
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Keramik Diamond considers its employees as its most
important single resource. From the very beginning, the management
realizes that it could never attain its goals without the
commitment of its employees.
Since 1978, the company has conducted regular training base
on a building block system focused on the development of human
resources.
Employees are continuously evaluated and sent for upgrading
training. Rewards in the form of recognition or monetary benefits
are given out on a regular basis. This was designed to motivate
and encourage employees to improve.
Career paths are planned for employees with potentials for
more important assignments. The welfare of every employee
is closely monitored to ensure that they can perform at their
utmost capacity.
The company also regularly recruits experienced and professional
expatriates to enhance areas where it is lacking.
It is through the unrelenting emphasis on human resource development
that Keramik Diamond is able to reciprocate the necessary
commitment from its employees to achieve its goals.
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Keramik Diamond operates various single firing, double firing
and third firing kilns producing floor and wall tiles with size
ranging from 100 mm x 100 mm to 500 mm x 500 mm. Keramik
Diamond uses different technologies in its operation under
the brand names "Diamond Tiles", "Grandmaster"
and "Genova" i.e.;
- Monocuttura;
- Monoporosa;
- Bicottura;
- Double Fast Firing; and
- Third Firing.
In addition, it also produces rustic or rock tiles.
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The current production volume is sold under three brand names:
"Diamond Tiles", "Grandmaster" and "Genova". Keramik
Diamond currently distributes its products throughout
Indonesia and the international market.
Domestic Market
The company has been one of the leading suppliers of ceramic
floor and wall tiles in the Indonesian market for many years.
There are more than 18 major distribution centers strategically
positioned across the Indonesian archipelago.
International Market
The company has established its export market in 1987 to serve
the American Market. Currently it serves various customers
in Asia, Australia, America, Africa and Europe including Italy
and Spain. In some cases of large volume orders for special
designs, it also accommodates contract manufacturing agreements.
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